CRIMSON SUGAR

Our ethos goes beyond simply purchasing beans - we place importance on travelling to origin to seek out the best varietal growers - visiting, learning and cooperating with the people who make it all happen, right at the source. 

Over the last 9 years we’ve worked hard at forging long lasting relationships that both ensures high-quality coffee for our roastery in Mermaid Beach and a positive impact for our producers and their communities.

One-time and Subscription orders equal to or more than $55 qualify for free standard shipping.

We ship freshly roasted coffee Monday - Friday and aim to dispatch within 24 hours. We do our best to ensure that your coffee will arrive to you towards the start of it's optimum drinking time (see question below for more info). Orders placed after mid-day Thursday may not ship until the following week.

Shipping is primarily with Fastway/Aramex Couriers or Australia Post. Please allow between 1-3 days after dispatch for local deliveries. We have been advised that interstate and remote areas take a little longer. A tracking number will be emailed to you from the courier when your order is on its way. To ensure you receive your coffee as quickly and as hassle-free as possible, the couriers have the authority to leave your package in case you’re not at home. If the driver can’t identify a safe place to leave your package, then it will be available for collection from your local Australia Post outlet, as per the delivery card left by the driver.

Please add a note to your order in the Shopping Bag Summary if you don’t wish us to give authority to leave your order or contact us when you place your order.

We do not ship on public holidays or weekends.  

Please only provide a PO BOX or Parcel Collect address if no other address is possible.

This one's a little subjective - flavour is a personal thing. Some people enjoy how the flavours show themselves early, while others prefer the complexity and softness that come with a little rest.

As a general guide:

For filter brewing methods like pour over, French Press or AeroPress, we recommend starting brewing from around 2–3 days after roast date.

For espresso, it’s best to allow at least 7 days for the coffee to settle and de-gas naturally (release CO₂), which improves extraction and flavour balance.

And for certain unique varietals or more 'out-there' processing methods, the flavours can take even longer to fully open up (for filter and espresso methods) - often getting better over time.

We've found that most coffees have an optimal window for brewing from roasting to around 4-6 weeks before the flavours begin to naturally fade.

In short though: there’s no hard rule. Let your taste be the guide. Try it, then try it again the next day, and the day after that - you might be surprised by how it evolves by the end of the bag!

All our bags are equipped with one-way valves and ripper zipper/tin tie seals to ensure maximum freshness.