Shipping policy

We ship freshly roasted coffee Monday - Friday and aim to dispatch within 24 hours. We do our best to ensure that your coffee will arrive to you towards the start of it's optimum drinking time (see question below for more info). Orders placed after mid-day Thursday may not ship until the following week.

Shipping is primarily with Fastway/Aramex Couriers or Australia Post. Please allow between 1-3 days after dispatch for local deliveries. We have been advised that interstate and remote areas take a little longer. A tracking number will be emailed to you from the courier when your order is on its way. To ensure you receive your coffee as quickly and as hassle-free as possible, the couriers have the authority to leave your package in case you’re not at home. If the driver can’t identify a safe place to leave your package, then it will be available for collection from your local Australia Post outlet or collection point, as per the delivery card left by the driver.

Please add a note to your order in the Shopping Bag Summary if you don’t wish us to give authority to leave your order or contact us when you place your order.

We do not ship on public holidays or weekends.  

Please only provide a PO Box or Parcel Collect if no other fixed address is possible.